Clear answers before your project begins.
Review practical information about quantities, payment, lead times, confidentiality, shipping, customization, and warranty limits.
Things buyers ask first.
For product-specific requirements, send your brief so the team can provide an accurate response.
The client brief states a sample minimum order quantity of 50 units—pieces, pairs, or sets—including the requested sizes and colors.
Advance payment is required for sample orders, including shipping and handling fees, to reduce repeated bank transaction charges.
Orders operate under F.O.B. terms. Shipping, freight, and handling costs depend on the final packed dimensions, weight, and shipping requirements.
Yes. Custom designs, patterns, and prototype samples are treated as confidential and exclusive to the buyer’s brand.
A limited warranty applies to manufacturing defects only and remains subject to official company policies.
The client brief lists a target of seven days for samples and three to four weeks for bulk production after sample approval. Timing may vary by product and order requirements.
Yes. Custom production supports approved US or EU sizing specifications, selected materials, private labels, colors, branding, and packaging.